We have set ourself the important task to further integrate ESG criteria into our business model. With a clear vision: sustainability, in all its forms, represents a lever for creating value and a key driver of development which considers the tangible impacts on people, the environment and the community. This is why we have defined in the new Business Plan a project that sets precise objectives and commitments in the three dimensions – Environment, Social and Governance – with real plans to develop the core business from the perspective of ESG. These are the lines of action that will guide our work in the period of 2022-2024 and with which we will help achieve the goals for sustainable development set by the UN 2030 Agenda.

Transparency and dialogue: ongoing involvement of stakeholders and the materiality analysis.

We build a path of continuous dialogue with all our stakeholders. We use moments of direct dialogue, such as events or possibilities made available by digital communication tools, to collect the needs of each interlocutor. Our aim is to consider the stimuli received and process them into action strategies to offer each stakeholder the best possible experience.