Priority issues

Our commitment in the area of sustainability is founded on four main pillars: ethics and integrity in business management, centrality of the customer, attention to our people and responsibility towards the local area and the environment.

Ifis Integrity

Ifis Integrity represents the integrity of the Group, our constant commitment to ensuring credit quality and to spreading culture and corporate values within and outside the Bank. We promote virtuous behaviour consistent with the Group’s values, such as the fight against corruption, protection of privacy of our customers and attention to sustainability.

Ifis Customers

Ifis Customers express the concept of centrality of the customer, financial inclusion and support for entrepreneurship. We want to be the Italian operator of reference for providing financial support to Italian small and medium-sized enterprises (SMEs): we support the real economy as Bank to SMEs and, in the NPL sector (non performing loans), we offer families and businesses the option of agreeing and managing sustainable repayment plans.

Steered by digital innovation, together with transparent information management, we guarantee our customers response speed and quality services and products.

Ifis People

Ifis People reflects our ethos as a Bank, made up of people who build solid and authentic relationships, both within and outside. We believe in enhancement, training, growth, inclusion and well-being of all employees and we promote these values vigorously. Through projects, such as the Ifis Talent inclusive platform, we improve recruiting processes, management, growth and managerial development, building career paths in line with the needs and skills of our #Ifispeople.

Ifis Responsibility

Ifis Responsibility encompasses all projects and events that have a positive impact on communities and the environment, which create value for the area in which we operate, and which are a central focus of our commitment. We work with local institutions to enhance sustainable development and, through reports, studies and projects focussing on corporate culture, we strengthen our support for entrepreneurship and communities.

We have launched specific products and sustainable financing programs to encourage the development of business activities and eco-sustainable behaviour. Thanks to the #ifisgreen project, we have launched numerous projects and behaviour awareness campaigns for protecting the environment around us.