We are an opinion leader on the non performing loan market in Italy. Our Research Office, through NPL Market Watch, identifies and explains the main market trends in a six-monthly report. The report identifies any non-performing loan market trends, comparing data and opinions from the main sector operators, with a view to providing a comprehensive overview of the market context and its primary players.

We are a primary investor on the Italian NPL market.

We select, evaluate and purchase unsecured non-performing loan portfolios. We are an integral part of all selling processes operating within the market, with the aim of consolidating our leadership in the relevant asset class and by progressively expanding our investment activity to the corporate & secured segment, also through partnership with servicers or niche investors, as well as hiring specialist teams.

Debt collection has a strong social impact and, for this reason, all our conduct – internal and that of our agent network – complies with standards of ethical correctness.

We verify the correctness of the approach, sometimes by monitoring calls, which are separate from “phone collection” calls.

We contact all customers who have successfully closed their debt exposure, thanks to proposed repayment plans and, on a sample basis, also customers, with whom an agreement has not been reached, to verify correctness and integrity of network operator behaviour .

We have a constant open ear for taking on board the issues and needs expressed by network operators.

Ifis Real Estate, controlled by Ifis Npl Servicing, is a company specialised in secured NPL, backed by a real estate asset. We have a consolidated structure for valuation and real estate appraisals. We are the ideal partner for real estate funds, asset management companies and public and private entities.