The impacts on the company
What impact has the Covid-19 emergency had on Laser Team and how are you dealing with it?
The biggest impact has been on employees and customers. Production is currently down and we have requested use of the redundancy fund for our employees, but we continue to keep in touch by various means, in particular with a WhatsApp group and via chat.
Customers have reduced production or put orders on hold, but the period of difficulty we are all going through is strengthening the relationship between customers and suppliers, motivating us to find solutions of mutual benefit. We are also assessing new ways of keeping in touch with our customers, such as a newsletter that tells the story of Laser Team. In these months, during which fairs and sector events have had to be postponed, maintaining relations by any means is essential.