Adoption of the Covid-19 pandemic containment measures has brought the impact of digital
into the daily lives of businesses at another, higher level. Working from home
and digital tools
have become customary in many SMEs, changing how they work
and their relations with customers
We were ready for the new horizons. Speed and rapidity are in our DNA – digital by nature – and the ongoing investment in digital tools will keep us heading in this direction.
Our goal is to be – every day – the bank of the future
, able to create the right alchemy between technology and the human factor
. We want to offer customers a “company-tailored”experience in which technology
perform operating activities freeing energies and expertise
for high added value advisory activities.
To issue online loans effectively, Banca Ifis will fully redesign processes in order to create a customer-friendly, simple and immediate environment. The approach will be truly customer-centric, with the focus on entrepreneurs and this will apply to every physical and digital channel, to give them the best possible experience. This way, the Bank will not act as a simple lender but as a partner, to support supply chains and economic recovery.
For further information on how we are changing our way of being a bank, learn about our digital innovation projects